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ContactWhat is the JellyFil phone number, and who answers it?
People who search for the JellyFil phone number usually have a job to do: track a parcel, change an order, start a refund or check a bottle. The official pages split those jobs between a telephone line and two email addresses. This article shows which one to use and what to have in front of you.
Quick answer: The JellyFil phone number is +1 (507) 448-8190. It handles orders, changes, tracking, refund claims and lot checks. The seller's order email is contact@customercs.com. The website address, contact@Jellyfilo.com, reaches an editor and cannot see any order, so it should only be used for corrections to the pages.
- Orders, changes, cancellations, tracking and refunds: +1 (507) 448-8190.
- The same number is printed on the carton.
- Seller's order email: contact@customercs.com.
- Website and corrections: contact@Jellyfilo.com, Mon-Fri 9:00am-5:00pm ET.
- Refund claims start on the telephone and need the order ID.
- The order line's own opening hours are not published on the pages.
JellyFil is a dietary supplement, not a drug, and it is not FDA approved. No dietary supplement is. Nothing here is medical advice. If you take medicines, have a medical condition, or are pregnant or nursing, ask your doctor before using it.
What does the JellyFil phone number handle?
One number covers everything involving money or a parcel. The official contact page lists it for placing, changing or cancelling an order, tracking a parcel, starting a refund claim and matching a lot number to a batch. That is why the number appears in the top bar, in the footer and on many pages.
The number is also printed on the carton. The pages point out that this is worth checking. If the carton and the website show the same number, you are ringing the line the bottle points to.
The pages do not publish the opening hours of the order line. They say it keeps the seller's own hours. So if nobody answers, try again later in the day.
| What you need | Where it goes | What to have ready |
|---|---|---|
| Place, change or cancel an order | +1 (507) 448-8190 | The order email |
| Track a parcel | +1 (507) 448-8190 | The order ID |
| Start a refund claim | +1 (507) 448-8190 | The order ID and 30 days of use |
| Match a lot number to a batch | +1 (507) 448-8190 | The bottle, with the base readable |
| Written order correspondence | contact@customercs.com | The order ID |
| A typo or wrong figure on the website | contact@Jellyfilo.com | The page and what is wrong |
Taken from the official contact page.
Why use the JellyFil phone number for a refund?
Refunds start on the telephone in every case, because that is how the seller takes them. The guarantee is 60 days from the date of purchase, and the seller asks for 30 days of use before a claim.
Ring with the order ID in front of you. It is in the order email, above the pack you bought. After the call, post the return to 590 Madison Avenue, Floor 21, New York, NY 10022, USA, with your full name, email address and order ID in the box. The buyer pays the return postage.
The pages say refunds take 3 to 5 business days to process once the credit is made, then 5 to 10 days to show on the card. Those are two clocks that run one after the other. The guarantee page works through the whole sequence.
Which email goes with the number?
Two addresses sit beside the number, and they do different jobs. The seller's order email, contact@customercs.com, is for written order correspondence. Quote the order ID.
The website address, contact@Jellyfilo.com, is for the pages themselves: a typo, a broken link, a wrong figure, a privacy question or a press enquiry. It is answered Monday to Friday, 9:00am to 5:00pm ET. It reaches an editor, and the editor cannot see your order, track a parcel or issue a refund.
That distinction is worth learning before you need it. An email to the wrong address costs time, and a refund claim does not start until the telephone call is made.
Want to see today's price and guarantee?
The official shop shows the pack prices and the 60-day window, and its order line is there for any question before you pay.
Two bottles $158 · three bottles $207 · six bottles $294 · 60-day money-back guarantee
See today’s price and guaranteeLot JEL-26/JE-2310 · one a day, 30 to a bottle · ships from the United States
Where are the addresses behind the number?
The office is at 32 Avenue of the Americas, Floor 22, New York, NY 10013, USA. It is for correspondence only. Do not post a return there, because it will not reach the returns team.
Returns go to 590 Madison Avenue, Floor 21, New York, NY 10022, USA. Ring the number before you post anything. The shop is a retailer, not the manufacturer, and the carton names a distributor in Lakeland, Florida. The article where can I buy JellyFil explains why the official shop is the one the guarantee covers.
What should you have ready before you ring?
Three things make the call quick. The order email, which holds the order ID and the tracking reference. The bottle, with the base readable if you are asking about a lot number. And the date you paid, because the 60-day window counts from that date and not from delivery.
Write down the date and the name of the person you spoke to. If you are claiming a refund, keep the tracking reference for the return. It is the only proof the parcel was sent.
Have your questions ready for medical matters too. The line deals with orders. Questions about whether the gummy suits you belong with a doctor or a pharmacist, especially if you take a nitrate, a blood-pressure medicine or a prescription for erectile dysfunction.
Is the telephone the only way to reach the shop?
For orders and refunds, it is the main route. For anything else, the contact page lists the desks, and the JellyFil official website has the rest of the details.
Frequently asked questions
What is the JellyFil phone number?
+1 (507) 448-8190. It handles orders, changes, tracking, refund claims and lot checks.
Can I email instead of calling about a JellyFil refund?
Refund claims start on the telephone. An email to the website address reaches an editor who cannot see your order.
What is the JellyFil order email?
contact@customercs.com, for written order correspondence.
What are the JellyFil phone line hours?
Not published. The website address is answered Mon-Fri 9:00am-5:00pm ET.
Where do I post a JellyFil return?
590 Madison Avenue, Floor 21, New York, NY 10022, USA. Ring first, and put your full name, email and order ID in the box.
Is the number on the carton the same?
Yes. The carton prints the same number the shop publishes.
Our view
The JellyFil phone number is the one that matters. Everything involving money or a parcel goes through it, and the pages say so clearly. The two email addresses are there for narrower jobs.
We would ring first and write second. Have the order ID to hand, know your purchase date and keep notes. Those habits make a refund claim simple, and they cost nothing.
Last updated October 26, 2026. Reviewed by Dr. Arthur Burnett II, MD. Prices and terms were read off the seller’s own page on 20 September 2026; the amount at checkout is the one that binds.