JellyFil Official Website › Contact And Support
Contact And SupportContact Jellyfilo: Which Desk Answers Which JellyFil Question
Tracking, changes and refunds are handled on the telephone; this website answers questions about its own pages.
The order line is +1 (507) 448-8190 and the seller’s order address is contact@customercs.com. Corrections, typos and privacy questions go to contact@Jellyfilo.com, Mon–Fri 9:00am–5:00pm ET. That address reaches an editor and cannot see an order, which is worth knowing before you need it.
Two desks, two addresses, and one telephone number that does everything involving money.
Which JellyFil desk to use
| What you need | Where it goes | What to have ready |
|---|---|---|
| Place, change or cancel an order | +1 (507) 448-8190 | The order email |
| Track a parcel | +1 (507) 448-8190 | The order ID |
| Start a refund claim | +1 (507) 448-8190 | The order ID and 30 days of use |
| Match a lot number to a batch | +1 (507) 448-8190 | The bottle, with the base readable |
| Written order correspondence | contact@customercs.com | The order ID |
| A typo, a broken link, a wrong figure on this website | contact@Jellyfilo.com | The page and what is wrong with it |
| A privacy or data question | contact@Jellyfilo.com | Nothing |
| Press or partnership | contact@Jellyfilo.com | Nothing |
Refunds start on the telephone in every case, because that is how the seller takes them.
An email to contact@Jellyfilo.com reaches an editor. That desk can correct a page, explain a figure and fix a link. It cannot see your order, cannot track a parcel and cannot issue a refund. Anything in that second group is +1 (507) 448-8190.
JellyFil addresses, hours and what each one is for
Office
32 Avenue of the Americas, Floor 22, New York, NY 10013, USA
Correspondence only. Do not post a return here; it will not reach the returns desk.
Returns
590 Madison Avenue, Floor 21, New York, NY 10022, USA
Put your full name, email address and order ID in the box. The buyer pays return postage and a tracked service is worth the few dollars.
Hours
Mon–Fri 9:00am–5:00pm ET for this website. The order line keeps the seller’s own hours and is the number printed on the carton as well as here.
Ask the editors about a JellyFil page
This form reaches contact@Jellyfilo.com. It is not an order form and it cannot reach the order desk. If a figure on this website does not match the bottle in your hand, this is the right place to say so, and the correction is made on the page with the review date moved.
Chase a JellyFil parcel
A tracking request sent here is passed on, and the faster route is always the telephone: +1 (507) 448-8190 can look at the order while you are on the line. Shipping and tracking covers what a tracking reference does in its first day, which is usually nothing.
One thing to note while you wait. The 60-day guarantee has been counting since the date of purchase rather than since delivery, so a slow parcel is time out of the window. The guarantee page works the whole sequence through.
Contacting Jellyfilo about JellyFil: common questions
Can I order JellyFil by telephone?
Orders, changes and cancellations are handled on +1 (507) 448-8190. That line also takes refund claims.
Why can this website not see my JellyFil order?
Because Jellyfilo publishes these pages and the seller runs the checkout. The editorial address reaches the people who write the site; the order desk reaches the people who can see your order.
Where do I post a JellyFil return?
590 Madison Avenue, Floor 21, New York, NY 10022, USA, with your full name, email address and order ID in the box. Ring +1 (507) 448-8190 before posting anything.
How quickly does this JellyFil desk reply?
Mon–Fri 9:00am–5:00pm ET. Anything urgent, or anything involving money, belongs on the telephone rather than in an email.
I found a mistake on a JellyFil page. What happens?
It gets fixed on the page and the review date at the foot of the site moves forward. Quote the sentence if you can, because it makes the correction faster.
Order JellyFil with a telephone line that answers
+1 (507) 448-8190 for tracking and refunds, and 60 days from purchase to use it.
Two bottles $158 · six bottles $294 · 60-day money-back guarantee
Order JellyFil From This ShopLot JEL-26/JE-2310 · one a day, 30 to a bottle · ships from the United States
